Browsing International Journal of Business and Technopreneurship (IJBT) by Author "Sofia, Amir"
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The influence of service quality on customer satisfaction towards Internet Service Providers among Malaysian
Zahayu, Md Yusof; Krudharshaini, Nagapan; Sofia, Amir; Nazifa, Nasir; Wan Muhammad Zulhafizsyam (School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2022-02)Malaysia's internet connectivity has significantly increased over the last decade, boosting competitiveness and supporting economic growth. The number of Internet Service Providers (ISPs) has been steadily expanding, and ...