Modelling Students’ Experience Towards the Development of Alumni Involvement and Alumni Loyalty
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Date
2018Author
Ummi Naiemah, Saraih
Nor Irwani, Abdul Rahman
Norshahrizan, Noordin
Sayang Nurshahrizleen, Ramlan
Razli, Ahmad
Mohd Fo’ad, Sakdan
M. Harith, Amlus
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The purpose of this study is to investigate the influence of students’ experience towards the development of alumni involvement and alumni loyalty in Malaysia. This study utilized the survey (questionnaire) method. Data are gathered from 347 respondents in one of the Public Higher Educational Institution (PHEI) in Malaysia. Results presented that students in this institution have low levels of alumni involvement (mean=1.23) and alumni loyalty (mean=1.76). Results also presented that in this institution, students’ experience is significantly related to alumni involvement (β=.42, p<.01) and alumni loyalty (β=.57, p<.01). This study contributed some new knowledge which can be channelled to all PHEIs in Malaysia to improve the level of alumni involvement and alumni loyalty. Good experience of students can be cultivated by improving several aspects on managerial side. Some recommendations to increase the level of students’ experience are discussed.