Students satisfaction in learning Mandarin in higher education institute in Perlis

Abstract

This research aims to investigate satisfaction of students in learning Chinese Mandarin by the International Business students in higher education institute in Perlis, Malaysia which is focus on course contents, instructor and materials used in Chinese Mandarin class level 3. Forty five students from International Business year 3 participated in this research. Class room observation, interviews and questionnaires were use in this research. The questionnaires design were base in the “Beliefs About Language Learning Inventory” (BALLI), developed by Horwitz (1987) with slight modification done. The result of this study will provide the outline to educators to improve the course contents and materials used in class. The findings show that students are interested in learning business content, which related to their major course. And hope that it would help the instructors to enhance their teaching ability to meet the standard and students satisfaction. There are few limitation in this study were limited group and number of respondents who participated in this study.