Browsing School of Business Innovation and Technopreneurship (Articles) by Subject "Service fulfillment measurement"
Now showing items 1-1 of 1
-
The optimization concept of Service Fulfillment Measurement: a research on Surgery Care
(EDP Sciences, 2018)This paper presents an optimization concept of service fulfillment measurement. Service delivery is assumed free from constraint, while service fulfillment is expected to achieve by maximizing the customer preferences. As ...