| dc.contributor.author | Munzilah, Md. Rohani | |
| dc.contributor.author | Wijeyesekera, Devapriya Chitral | |
| dc.contributor.author | Ahmad Tarmizi, Abd. Karim | |
| dc.date.accessioned | 2013-12-11T11:52:46Z | |
| dc.date.available | 2013-12-11T11:52:46Z | |
| dc.date.issued | 2012-11-20 | |
| dc.identifier.citation | p. 493-502 | en_US |
| dc.identifier.uri | http://dspace.unimap.edu.my/123456789/30440 | |
| dc.description | Malaysian Technical Universities Conference on Engineering and Technology (MUCET) 2012 organised by technical universities under the Malaysian Technical Universities Network (MTUN), 20th - 21st November 2012 at Hotel Seri Malaysia, Kangar, Perlis. | en_US |
| dc.description.abstract | This paper outlined the important role played by public transport to meet the demand of business and social life. The paper reviewed the type of bus services, quality of service in the bus operation that influences the passenger decision and also the role of bus provider and bus driver. An improved understanding of the bus operation is important for a well managed bus services. Maintaining a high standard of quality in service and performance is of paramount importance to encourage people to make public transport their preferred choice. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | Malaysian Technical Universities Network (MTUN) | en_US |
| dc.relation.ispartofseries | Proceedings of the Malaysian Technical Universities Conference on Engineering and Technology (MUCET) 2012; | |
| dc.subject | Bus operation | en_US |
| dc.subject | Bus provider | en_US |
| dc.subject | Bus driver | en_US |
| dc.subject | Quality service | en_US |
| dc.title | Bus operation, quality service and the role of bus provider and driver | en_US |
| dc.type | Working Paper | en_US |
| dc.contributor.url | munzilah@uthm.edu.my | en_US |
| dc.contributor.url | devapriya@uthm.edu.my | en_US |
| dc.contributor.url | tarmizi@uthm.edu.my | en_US |
