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    • Entrepreneurial Orientation and Customer Satisfaction in Institutes of Higher Education 

      Vahideh Tabasi Lotfabadi (School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2018-10)
      This study was conducted with the aim to study entrepreneurial orientation factors on customer satisfaction` in institutes of higher education in Mashhad. The research was applied in terms of objective and descriptive-co ...
    • The influence of service quality on customer satisfaction towards Internet Service Providers among Malaysian 

      Zahayu, Md Yusof; Krudharshaini, Nagapan; Sofia, Amir; Nazifa, Nasir; Wan Muhammad Zulhafizsyam (School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2022-02)
      Malaysia's internet connectivity has significantly increased over the last decade, boosting competitiveness and supporting economic growth. The number of Internet Service Providers (ISPs) has been steadily expanding, and ...