Liner supplier selection using Analytic Hierarchy Process
Date
2023-04Author
Vignesh Devar Kumar
Suliadi Firdaus, Sufahani
Kamarul Azhar, Abdullah
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This study is conducted at one of the largest nitrile glove manufacturers in Malaysia. The
company is facing some problems with delayed containers. This problem directly affects the
company’s profit. The objectives of this study are to identify the company requirement that is
expected to get to be fulfilled by the liner, to determine the priority for possible solutions and
efficient decisions using Analytic Hierarchy Process (AHP), and to rank the suppliers who fulfilled
the requirement and choose the best supplier. By choosing the best solution to pick the best liner
supplier, the company can evaluate how to implement a correct solution due to some criteria
such as responsiveness, features, price, quality, estimate-time of departure (ETD), and detention
to ease the operations. Using AHP methodology, a liner supplier known as MA was found to be
the best with the five criteria: responsiveness, features, price, quality, and ETD. This solution can
reduce the operational cost for the container and can deliver the goods on time to customers.
Furthermore, it can increase the satisfaction level of customers and it also builds a good
reputation for the company