Improvement of filter paper packing defects using Lean and Six Sigma approaches

Abstract

The black dot defect is a condition where coffee powder melt on filter paper while producing coffee sachet. This study was conducted in order to reduce black dot defect in producing coffee sachet by using Continuous Improvement Process (CIP) at the small medium enterprise (SME) food industry. This study focus on the packaging process area because the black dot defect are occurred during perform the filter paper packaging machine in packaging process area. Based on the observation, several potential causes and problem is identified which can lead to the black dot defect in producing coffee sachet. In order to encounter this problem, the Lean Six Sigma Approaches and DMAIC method are used. The improvement strategy is implemented at the packaging process and the data before and after improvement are analysed in order to reduce the black dot defect. This project will reduced the black dot defects in producing coffee sachets with implemented the improvement at packaging process and directly increases the quality of the product.