Browsing International Journal of Business and Technopreneurship (IJBT) by Subject "Service quality"
Now showing items 1-2 of 2
-
Determinants of customers’ behavioural intentation in the childcare service industry: A review of literature
(School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2019-10)The study of behavioural intention lies in the link of retaining and attracting future prospect and ensuring sustainability in competitive market. Parental intention to enrol their children in a childcare centre involves ... -
The influence of service quality on customer satisfaction towards Internet Service Providers among Malaysian
(School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP), 2022-02)Malaysia's internet connectivity has significantly increased over the last decade, boosting competitiveness and supporting economic growth. The number of Internet Service Providers (ISPs) has been steadily expanding, and ...