Knowledge Management Systems (KMS) for libraries: The implementation strategy and development issues for management
Date
2007-10-31Author
Ruzaif Adli, Md. Daud
Norehan, Dato’ Ahmad
Wan Abdul Malik, Wan Abdullah
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The purpose of this paper is to outline the KMS implementation strategy for libraries. In
addition, its also highlights the KMS development issues for management. Designing the
KMS strategy for the library would be the first step towards the implementing the KMS as
total solution. This KMS would never be successful until a proper goal is set and then a
strategy is designed accordingly. The KMS implementation strategy must be aligned with
the libraries business strategy, or else its will fail to accomplish goals that are tangible to
the library. KMS implementation strategy approaches basically deals with business
domain issues and Information Systems (IS) domain issues to capture, store and
disseminate organizational knowledge both tacitly, explicitly and electronically so that this
knowledge can be utilized across the borders. Recent research has focused more on
implementing Knowledge Management (KM) and Knowledge Management Systems
(KMS) in corporate sectors, which identify knowledge as a new weapon in competitive
market. However, there is a paucity of study concerning the KM and KMS
implementation in the libraries, despite the fact that KM and KMS practice is demanded
in knowledge society. Most of libraries have already employed IT to support various
activities from administrative jobs to user education. They have begun using IT, which
reflects some of the characteristic of KM processes without labeling it as KMS. For
example, they used email to share and exchange information, they capture data and store it
in organizational database and some of them put user education notes in websites. These
activities are part of KM processes that are facilitated by IT which could be referred as
KMS.
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