Browsing by Author "arjiaa@yahoo.com"
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Factors affecting service satisfaction among students: The case of a higher learning institution in Malaysia
AliReza, Jalali; Md. Aminul Islam; Sharmini, Abdullah; Dayang Hasliza, Muhd Yusuf (Universiti Malaysia Perlis (UniMAP)Centre for Communication Skills and Entrepreneurship, 2010-11-12)This research attempted to find out factors that affect students’ satisfaction in a higher learning Institution. The students were randomly selected from degree, masters and PhD programs to evaluate the level of students’ ...