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dc.contributor.authorChe Padzilah, Yaacob-
dc.contributor.authorZuraidah, Mohd Zain-
dc.contributor.authorMohd Shuid, Salleh-
dc.date.accessioned2009-11-04T08:52:09Z-
dc.date.available2009-11-04T08:52:09Z-
dc.date.issued2006-06-15-
dc.identifier.citationp.53-60en_US
dc.identifier.urihttp://dspace.unimap.edu.my/123456789/7179-
dc.descriptionOrganized by Kolej Universiti kejuruteraan Utara Malaysia (KUKUM), 15th June 2006 at DKG 4 & DKG 5, Kubang Gajah, Arau. Perlis.en_US
dc.description.abstractThis study focuses on the application of quality tools and techniques employed in manufacturing companies in northern Malaysia. Due to the 1998 economic downturn, many companies were forced to close. In Perlis, there are currently only nine manufacturing companies operating actively. The literature has shown that, quality tools and techniques will help management recognise the symptoms, root causes, issues and problems that affect process and product quality, which ultimately lead to organisation survival. Hence, this study is important. The study used questionnaires and structured interviews as its main instruments of data collection. The preliminary findings of this study show the quality tools and techniques are indeed being used but each with varying degrees. The certified quality standard companies tend to use more quality tools and techniques compare to uncertified quality standard company.en_US
dc.language.isoenen_US
dc.publisherKolej Universiti Kejuruteraan Utara Malaysiaen_US
dc.relation.ispartofseriesKUKUM Engineering Research Seminar 2006en_US
dc.subjectManufacturingen_US
dc.subjectQuality toolsen_US
dc.subjectQuality techniquesen_US
dc.subjectQuestionnaireen_US
dc.subjectNorthern Malaysiaen_US
dc.subjectManufacturing companies -- Nothern Malaysiaen_US
dc.titleA study of quality tools and techniques employed in Northern Malaysian manufacturing companies: preliminaryen_US
dc.typeWorking Paperen_US
Appears in Collections:Conference Papers

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