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DC Field | Value | Language |
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dc.contributor.author | Mohd Nizam, Ab. Rahman, Dr. | - |
dc.contributor.author | Baba, Md. Deros, Assoc. Prof. Dr. Haji | - |
dc.contributor.author | Rozli, Zulkifli | - |
dc.contributor.author | Ahmad Rasdan, Ismail | - |
dc.date.accessioned | 2011-09-14T09:42:23Z | - |
dc.date.available | 2011-09-14T09:42:23Z | - |
dc.date.issued | 2007-09 | - |
dc.identifier.citation | The Journal of the Institution of Engineers, Malaysia, vol. 68(3), 2007, pages 56-64 | en_US |
dc.identifier.issn | 0126-513X | - |
dc.identifier.uri | http://myiem.org.my/content/iem_journal_2007-178.aspx | - |
dc.identifier.uri | http://dspace.unimap.edu.my/123456789/13750 | - |
dc.description | Link to publisher's homepage at http://www.myiem.org.my/ | en_US |
dc.description.abstract | Quality performance in manufacturing may be assessed in several different ways. The aim of this paper is to present a practical tool that can be used by manufacturing companies, especially Small and Medium-sized Enterprises to assess and improve their quality performance through self-assessment practice. By means of two case study companies, the authors demonstrate the effectiveness of the self-assessment tool. Self-assessment tool offers the company to develop and maintain their own quality practices more clearly, setting their own pace, identifying constraints, strengths and weaknesses for business strategy improvement and excellence. A ‘before-and-after’ result of two manufacturing companies is presented. The results suggest that the self-assessment as a practical tool for quality performance improvement is suitable for companies to enhance progress on their quality journey. Conclusion and suggestions are also made for further research. | en_US |
dc.language.iso | en | en_US |
dc.publisher | The Institution of Engineers, Malaysia | en_US |
dc.subject | Operations management | en_US |
dc.subject | Quality improvement | en_US |
dc.subject | Self-assessment | en_US |
dc.subject | Small and medium sized enterprises (SMEs) | en_US |
dc.title | A practical tool for small and medium enterprise quality performance improvement | en_US |
dc.type | Article | en_US |
dc.contributor.url | mnizam@vlsi.eng.ukm.my | en_US |
Appears in Collections: | IEM Journal |
Files in This Item:
File | Description | Size | Format | |
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056-064_Practical Tool.pdf | 1 MB | Adobe PDF | View/Open |
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