The relationship between organizational justice and turnover intention among Malaysian ICT employees
Lim, Chee Sin
Ummi Naiemah, Saraih
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Researchers focused on organizational justice (OJ) dimensions as a predictor of turnover intention (TI) to answer a call for future study on the antecedent of turnover intention, especially justice. Thus, this study determined the relationship between OJ and turnover intention among Malaysian information and communication technology (ICT) employees. This study used simple random sampling approach to collect data from 30 ICT employees in several organizations in Selangor, Malaysia. SPSS 23 statistical software was used to test the formulated hypotheses. This study provided empirical findings on negative and significant relationships between OJ dimensions and turnover intention. Results revealed that procedural justice influenced the most on turnover intention among the other dimensions of OJ namely distributive justice, interpersonal justice, and informational justice. This study contributed for practical guidance to the managerial side in ICT organizations to pay more attention to procedural justice among the ICT employees. Thus, a depth understanding of turnover intention predictor among the OJ dimensions has been revealed based on these study findings. Therefore, it is expected that turnover intention can be decreased, and the shortage problem of Malaysian ICT employees might be potentially reduced by making them retained in the industry.