Employee engagement among assistant registrars in Public Institutions of Higher Education in Malaysia: a descriptive study

Abstract

The study attempted to find out the level of employee engagement among assistant registrars of Public Institution of Higher Learning in Malaysia. A survey with a close-ended questionnaire was distributed among assistant registrars of twenty public universities and 400 sets of questionnaire were collected. Results show that assistant registrars of Public Universities are highly engaged in their jobs. Further analysis was conducted on two categories of factors that contribute to employee engagement namely psychological conditions and job resources. Psychological meaningfulness was found to be the most contributing factor of employee engagement. Based on the findings it can be concluded that psychological conditions are more important than job resources with regards to employee engagement.