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    • Adaptation of social mediated crisis communication model: a systematic review 

      Nordalila, Nazri; Mohammad Rezal, Hamzah; Nor’izah, Ahmad (Center for Communication Technology and Human Development (UniMAP), 2020)
      The social media crisis communication model (SMCC) is a new framework that describes the current landscape and environment for crisis communication. Social mediated crisis communication refers to the dissemination of ...