Browsing by Author "Norshahrizan, Nordin"

Now showing items 1-4 of 4

    • Assessment of Functional and Dysfunctional on Implant Stability Measurement for Quality of Life 

      Norshahrizan, Nordin; Mohd Mustafa Al Bakri, Abdullah; Fauziah, Mat; Muhammad, Abdullah; Razli, Che Razak; Abdul Hamid, Adom (EDP Sciences, 2017)
      This study was conducted to investigate the effect of an implant wearer comprising among orthopedic patients as well as the use of implant dentistry in Northern Malaysia. A total of 100 questionnaires were distributed and ...

    • A classifying and ranking selection of healthcare tourism services 

      Nur Syahirah, Mohd Asri; Norshahrizan, Nordin (Institute of Engineering Mathematics, Universiti Malaysia Perlis, 2020-12)
      The study is conducted to classify and ranking selection of healthcare tourism services using the integration of the Kano model and the Fuzzy Analytic Hierarchy Process (FAHP). The selection of healthcare tourism services ...

    • A conceptual Kano and Quality Function Deployment (QFD) framework for healthcare service 

      Norshahrizan, Nordin; Razli, Che Razak (Universiti Malaysia Perlis (UniMAP)Centre for Communication Skills and Entrepreneurship, 2010-11-12)
      Healthcare organization is struggling to provide customer driven quality service. The key success of healthcare service is the ability to develop a comprehensive healthcare service and deliver the best service direct to ...

    • The optimization concept of Service Fulfillment Measurement: a research on Surgery Care 

      Norshahrizan, Nordin; Razli, Che Razak; Sharmini, Abdullah; Ummi Naiemah, Saraih; Marniati; Wan Norsyafawati, W. Muhamad Radzi (EDP Sciences, 2018)
      This paper presents an optimization concept of service fulfillment measurement. Service delivery is assumed free from constraint, while service fulfillment is expected to achieve by maximizing the customer preferences. As ...